The Branksome Hotel & Residences Sydney, Sydney

The hotel offers brand new, modern rooms with all the luxuries you could ask for, featuring good automation and a nice-sized balcony. However, some rooms experienced leaks after heavy rain. Service is courteous and professional, but there is room for improvement in customer service and interpersonal skills. The location is perfect for airport access but can be noisy due to surrounding air and train traffic. Dining can be pricey, and the breakfast fell short of a 5-star experience due to limited options. Overall, the hotel provides a luxurious stay with some room for enhancements.

The hotel offers well-equipped rooms with kitchen areas and lounge areas, ideal for a comfortable stay. However, the $30 charge for overnight parking could be a downside. The service is a mix of friendly, professional, and knowledgeable staff, although some might benefit from more training. The location is excellent, near the airport but still peaceful. The dining experience is highlighted by friendly service, with homemade desserts standing out. Overall, the facilities are fully accessorized, including a washer dryer and all kitchen appliances.

My stay at the hotel was pleasant overall. The rooms were comfortable and fresh, although my view was of a construction site. The room size was great, and I appreciated the Nespresso-style machine. The staff were exceptionally polite and always willing to assist, going above and beyond to make us feel welcome. The location was convenient for our needs, being close to the airport and local shops but a bit noisy at times. The dining experience was a letdown due to limited options and high prices.

I had a pleasant stay in the study room which was divine, spacious, and had a kitchen and dining/lounge area. It was clean but had a few overlooked cleaning details like a hair clip in the bathroom and some rubbish in the bedroom. The room could be locked if needed.

Staying at this hotel was a great experience overall. The rooms were so nice, equipped with a deck and a washing machine/dryer. They looked exactly the same as in the pictures and even had a huge balcony, which was a big plus. However, the service had its highs and lows, from being helpful enough to watch planes with the kids to moments of being very rude that made us consider leaving. The location was convenient for accessing the airport by car, offering a relaxed environment for a good night's sleep, despite being a bit far from the station. The dining experience was lovely and within easy walking distance to the airport, but it may not be the best value for money. The facilities provided added comfort and convenience to our stay, making it quite enjoyable.